Summit Commercial Strategy
Summit Commercial Strategy
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How We Help Clients

The Four Key Principals of Commercial Strategy

Brand Building

Demand Generation

Demand Generation

Define your brand's positioning and build equity with effective communication strategies and product & service programs.

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Demand Generation

Demand Generation

Demand Generation

Tailor sales resources, digital tactics and marketing communications based on consumer segmentation to stimulate and capture increased demand.

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Demand Optimization

Demand Optimization

Demand Optimization

Leverage systems, analytics, insights and research to optimize return on marketing & sales investments. 

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Customer Retention

Demand Optimization

Demand Optimization

Enhance the customer experience through all consumer touch points, improve your brand's reputation and foster loyalty.

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Brand Building

Brand Strategy

Digital Strategy

Digital Strategy

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Grounded in consumer insights, effective brand strategy puts the customer at the centre of your decision making and impacts all aspects of the customer experience. Successfully differentiate your brand and invest in communication and product & service strategies that drive profitable growth. 

Digital Strategy

Digital Strategy

Digital Strategy

Person holding multiple forms of electronic devices.

Create effective and efficient websites leveraging the latest content management platforms to optimize performance. Design digital platforms and applications that digitize the operation, enhance the customer experience and improve consumer perceptions of your brand.

Marketing Communications

Strategic Brand Partnerhips

Strategic Brand Partnerhips

Radio microphone.

Develop integrated marketing communication plans and a content strategy that builds brand equity and understanding across paid, earned and owned media with an emphasis on brand building channels including, public relations, brand advertising and social media.

Strategic Brand Partnerhips

Strategic Brand Partnerhips

Strategic Brand Partnerhips

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Improve brand awareness, break into new markets and enhance the customer experience by partnering with other successful brands from sectors that attract your desired customer. Evaluate potential co-branding partnership opportunities and the impact on your business.

Demand Generation

Sales & Marketing Planning

Sales & Marketing Planning

Sales & Marketing Planning

Business people with charts making plans at a board table.

Build comprehensive marketing & sales plans. Leverage consumer, market and internal insights to create plans, ensure investments achieve desired results and alignment with company goals & priorities.

Digital & Direct Marketing

Sales & Marketing Planning

Sales & Marketing Planning

Smartphone shopping cart.

Develop integrated marketing communication campaigns that solicit and capture consumer demand for your products & services. Implement marketing & sales tools and platforms that capture and nurture leads and increase conversion.

Sales Force Effectiveness

Sales & Marketing Planning

Sales Force Effectiveness

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Ensure sales force effectiveness and a customer focused growth engine with targeted sales deployment and account assignments, knowledgeable skills, training and coaching to achieve desired results.

Demand Optimization

Revenue Management

Customer Relationship Management

Customer Insights & Analytics

Credit cards and coins.

Informed by customers, market conditions and the competitive landscape, revenue management allows you to anticipate demand, optimize product availability and pricing to achieve the best possible financial results. 

Customer Insights & Analytics

Customer Relationship Management

Customer Insights & Analytics

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Develop a deep understanding of your customers through a range of quantitative and qualitative marketing research and big data techniques. Turn insights into action, with targeted initiatives that drive desired growth.

Customer Relationship Management

Customer Relationship Management

Customer Relationship Management

Business people shaking hands.

Better manage interactions with customers, clients and prospects. Leverage customer data to convert more leads, build and retain customer loyalty, create more effective and efficient marketing campaigns and enhance your brand's reputation. 

Customer Retention

Customer Experience

Reputation Management

Customer Experience

Women handing her credit card to a customer service employee.

Map the customer journey and increase customer satisfaction by removing points of friction, providing the seamless experience your customers expect.

Loyalty Programs

Reputation Management

Customer Experience

Loyalty cards in a wallet.

Tap into consumer motivations that drive behaviour, attitude and engagement with your brand. Whether the appropriate program is points, rewards and/or recognition based, achieve your desired outcomes and optimize program performance.

Reputation Management

Reputation Management

Reputation Management

Symbols, neutral, thumbs up and thumbs down.

Word of mouth and online reviews have a significant impact on your organization's reputation and commercial performance. Implement reputation management and crisis communications tools and procedures that enable tracking and improvement in public perception of your brand.

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